3-D Print FAQ

Welcome to our 3D printing FAQ. This 3D printing FAQ is designed to answer your most common questions about materials, custom prints, shipping, and more. Whether you’re new to 3D printing or looking for specifics, you’ll find quick, helpful answers right here.

Q1: What is 3D printing?

3D printing is an additive manufacturing process that creates three-dimensional objects from digital designs. Material is deposited layer by layer to build a physical item based on a 3D model.

Q2: What materials do you use for printing?

We primarily use PLA and PETG for most prints due to their reliability and durability. Specialty filaments like TPU (flexible) or ASA (UV-resistant) are also available upon request.

Q3: Can you print my custom design?

Absolutely! You can send us your STL or OBJ file, and we’ll review it for printability. If needed, we can also help with basic file repairs or modifications.

Q4: How long does it take to print an item?

Print times vary based on size, complexity, and resolution. Most small to medium prints take 4 to 24 hours. Bulk or high-detail projects may take longer.

Q5: Do you offer post-processing?

Yes! We offer sanding, priming, painting, and assembly for an additional fee. Let us know the finish you’re looking for, and we’ll tailor it to your needs.

Q6: What are your shipping options?

We ship via USPS or UPS and provide tracking with every order. Local pickup may be available upon request.

Q7: Do you accept bulk or wholesale orders?

Yes, we can accommodate bulk prints and custom business orders. Contact us directly for volume pricing and production timelines.

Q8: What is your return or refund policy?

Due to the custom nature of 3D prints, returns are only accepted for defective items. If you encounter an issue, contact us within 7 days of delivery.