TechInMotion360 LLC FAQ
Established: 09/2018
Revision 10/2025
Orders and the marketplace
What is TechInMotion360 Marketplace and who is the seller of record
TechInMotion360 operates a marketplace that connects buyers with independent sellers. Contracts of sale are between the buyer and the specific seller. TechInMotion360 does not take title to items sold by sellers.
Who is responsible for listings and fulfillment
Sellers are responsible for their listings, legal compliance, and fulfillment.
What laws and policies must sellers accept when onboarding
During onboarding, sellers must affirmatively accept the Seller Policy and related terms.
Shipping, returns, and refunds
What is the return window
Returns are accepted within 14 calendar days from confirmed delivery if the item is unused, undamaged, in original packaging with all accessories, you provide proof of purchase, and you obtain return authorization before shipping back.
How do I start a return
Email support@techinmotion360.com with your order number, the item, and the reason with photos or video for damage or defect claims. Use only the label or QR code issued after approval. Do not ship without an RMA.
Who pays for return shipping
For authorized returns, TechInMotion360 covers return shipping. Original outbound shipping is nonrefundable unless there was an incorrect item or a verified defect.
How long do refunds take
After inspection, approved refunds are issued to the original payment method within 5 to 10 business days.
What is the DOA or incorrect item process
Email support@techinmotion360.com within 7 days of delivery with photos or video. Remedies may include replacement, store credit, or a refund including original outbound shipping if applicable.
Which items are nonreturnable
Digital downloads or software, custom 3D printed parts or accessories, laser engraved or personalized items, custom drone builds, items marked Final Sale, gift cards, and drones that are not compatible with your FPV system. Normal wear and tear, user caused damage, improper installation, or modifications void eligibility.
Do you offer exchanges
Exchanges are provided for defective, damaged, or incorrect items only. Otherwise start a return and place a new order.
Risk of loss and title
Title and risk of loss pass to you when we deliver the shipment to the carrier. During a return, risk of loss remains with you until received and scanned at the designated facility using our label.
Where do authorized returns go
TechInMotion360 LLC – Returns, 2345 E Thomas Rd, Ste 100 #781, Phoenix, AZ 85016. Use only the label or QR provided after approval.
Fees, payouts, and reserves
What fees or holds can apply to sellers
TechInMotion360 may charge posted fees and may place holds or reserves on seller funds to manage risk, chargebacks, or policy violations, with offsets for amounts owed.
What is the current account reserve standard
Account reserve default 0 percent, up to 50 percent for up to 30 days with written notice depending on account risk.
Taxes
How are taxes handled
Users are responsible for taxes arising from use of the services. Where marketplace facilitator laws apply, TechInMotion360 may collect and remit applicable taxes on certain transactions. For Arizona facilitated sales, TechInMotion360 will collect and remit Arizona Transaction Privilege Tax where treated as a Marketplace Facilitator.
Prohibited or restricted items and truthful listings
What items are prohibited
Items that are illegal, unsafe, infringing, deceptive, or that violate sanctions or export laws are prohibited. Examples include unlawful weapons and counterfeit goods. The Seller Policy also prohibits recalled items and other categories and allows removal without notice.
What are the listing standards
Listings must be accurate and not misleading. Shipping promises must be realistic. If no time is stated, the seller must ship within 30 days or obtain buyer consent to delay or refund. Reviews and testimonials must be honest.
Electronics, radios, and drones
What compliance applies to RF devices and drones
Any intentional RF transmitter or unintentional radiator must meet FCC requirements before marketing in the United States. If you sell drones, parts, or services that relate to flight operations, you must comply with aviation rules and must not encourage unsafe or unlawful use.
Intellectual property and takedowns
How do I report alleged infringement
Send a notice that meets 17 U.S.C. 512 requirements so TechInMotion360 can act. Repeat infringers may be terminated.
What is TechInMotion360 DMCA agent information
TechInMotion360 maintains a designated DMCA agent with the U.S. Copyright Office. Contact legal@techinmotion360.com for notices.
Data, privacy, and reviews
How does TechInMotion360 use data
Data collection and use are described in the Privacy Policy and Notice at Collection. Sellers receive buyer data solely to fulfill orders and must keep it secure and separate.
What are the expectations for reviews and conduct
Reviews must be based on genuine experiences. Harassment, hate, or unlawful speech is not allowed. Violating content may be removed.
Security incidents and seller obligations
What must a seller do if there is a data breach involving Arizona residents
Provide notices in line with Arizona law where applicable. Follow the Attorney General submission process when thresholds apply.
Dispute tools, arbitration, and venue
How are buyer and seller disputes handled on platform tools
TechInMotion360 provides tools that let buyers and sellers communicate and try to resolve order issues. TechInMotion360 does not adjudicate legal claims between users.
What is the arbitration agreement and opt out
Disputes related to the Terms or services are subject to binding individual arbitration. You can opt out within 30 days by emailing legal@techinmotion360.com with your account email and a clear opt out statement. Either party may use small claims court if eligible. Class actions are waived.
What law governs and where are disputes heard if court applies
Arizona law governs. If arbitration does not apply, the exclusive venue is state or federal courts in Maricopa County, Arizona.
Changes to policies
Can policies change
Yes. Updated Terms or policies will be posted with a new effective date, and continued use after the effective date constitutes acceptance.
Contact
Customer support
support@techinmotion360.com.
Legal notices, DMCA notices, or arbitration opt out
legal@techinmotion360.com.